Chat9
APIKnowledge

List Unanswered

GET
/api/v1/knowledge/unanswered
/api/v1/knowledge/unanswered

The Authorization access token

Authorization

Authorization
Required
Bearer <token>

In: header

Query Parameters

statusStatus

Default: "open"

limitLimit

Default: 50Minimum: 1Maximum: 50

offsetOffset

Default: 0Minimum: 0
curl -X GET "https://api.getchat9.live/api/v1/knowledge/unanswered?status=open&limit=50&offset=0" \
  -H "Authorization: Bearer <token>"

Successful Response

{
  "items": [
    {
      "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
      "status": "open",
      "question": "string",
      "question_message_id": "b376d6ed-6a12-419c-8cb0-498a6822cd28",
      "chat_id": "efc9fe20-a1e5-4a8c-9c48-f1b30c1e4f86",
      "session_id": "1ffd059c-17ea-40a8-8aef-70fd0307db82",
      "conversations_30d": 0,
      "last_asked_at": "2019-08-24T14:15:22Z",
      "reasons": [
        "unanswered"
      ],
      "reopened_after_answer": true,
      "faq_id": "49e222ac-1b41-42c3-b7e8-5f3f89bf3f23",
      "has_draft": true,
      "generating": true,
      "dismiss_reason": "not_our_product"
    }
  ],
  "next_offset": 0,
  "tenant_conversations_30d": 0,
  "tenant_has_conversations": true
}